Privacy Policy

Privacy Policy

1. Privacy Statement
   1. This Privacy Policy sets out how the com.au collects, shares and handles your Personal Information.
   2. We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you. We are bound by Australian privacy legislation which includes the Australian Privacy Principles (or APP's) in the Privacy Act 1988 (Cth).
   3. Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
   4. Our websites may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.
2. Collection of Personal Information and other Information
   1. We collect personal information for the primary purpose of conducting our business as an online retailer, trader and service provider. The personal information we collect from you will include information you give us when you:
      1. register or subscribe to one of our websites or newsletters;
      2. complete a transaction with us; and
      3. contact us.
   2. In addition, we may collect personal information you disclose to third parties who are affiliated with or otherwise provide services to us. These third parties will collect and store your personal information in accordance with their own privacy policies and procedures, which they will make known to you. We will take reasonable steps to ensure that the individual is made aware of the matters above.
   3. The personal information that we collect may include, but is not limited to:
      1. your name;
      2. your contact details including your email, home/delivery address and billing address;
      3. your payment details; and
      4. other personal information that we collect in the course of a transaction on our websites.
   4. We only collect sensitive information in circumstances where you consent to the collection of this information, or it is reasonably necessary for, or directly related to the purpose outlined above.
   5. We may collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our website or in the course of a transaction.
   6. Where reasonably practicable, we attempt to collect information directly from individuals. When we collect information, we will generally explain to the individual why we are collecting it, who we give it to and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances.
   7. We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.
   8. When you visit our website, we, and/or third parties, may place cookies on your browser to enhance and manage our website and improve our business and the services we provide to you. We and/or Google may use this information to optimize and place advertisements, including advertisements of third party vendors and remarketing advertisements based on past visits to this website, on our own and third party websites. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy.
   9. In addition to personal information, we may collect other information about you or the device you use to access our platforms. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used by us to collect information about how you use websites you visit, including the following information:
      1. your computer or mobile device's operating system;
      2. your computer or mobile device's browser type and capabilities;
      3. your computer or mobile device's Internet Protocol (IP) address and geolocation;
      4. web pages visited, including how you were referred to each web page; and
      5. web page usage statistics, including the time spent on each web page.
   10. In addition, third parties may place and read cookies on your browser or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program or other third party affiliate marketing or aggregation services.
   11. Cookies can be managed by accessing the individual settings in your browser.
   12. We will not identify users or their browsing activities, except where required by law or in accordance with our Terms and Conditions of Use and Sale.